I have used many city centre letting agents, but have now consolidated all my properties to Greystone, as their service surpasses all others. Their tenants are always thoroughly vetted and so always prove to be highly reliable, and most importantly- my void periods are now negligible.
Equally their staff, in particular Carla who has been very efficient, courteous and full of enthusiasm and attention to detail. The whole team is always willing to go an extra mile. I commend them for their excellent service at all times... and recommend them wholeheartedly to prospective landlords and tenants.
Greystone Lettings came to my rescue just when I'd given up hope of finding the right flat. They organised everything virtually overnight and were the friendliest people I could have hoped to welcome me to Birmingham. Their service was beyond excellent. I can't recommend them highly enough.
Throughout the 18 months that I have been a tenant with Greystone Lettings they have been professional and friendly. They have never contacted me or visited the property unnecessarily, but have always been available to resolve any problems within the property and they have always been dealt with promptly.
The support that the Greystone Lettings' team provided in helping me find the most suitable apartment was second to none. Since then, they have provided a thoroughly reliable service. Their attention to detail, availability and quick-fire response to any issues that may arise makes them stand out from the crowd. I cannot recommend Greystone Lettings highly enough.
"Whilst dealing with other letting agents on my hunt to find my first apartment within Birmingham, I had some real headaches. As a first time renter most letting agents in Birmingham seemed not to take my enquiries seriously and did little to help find that ideal place I was looking for.
I had been looking for a good month before arranging a viewing with Greystone. I could not have been more impressed with the professional approach I was greeted with by Sukhdev. Immediately you could tell he took pride in his work which was a first from previous agents I had dealt with.
The property we went to view was nice, but not the perfect place for me. Sukhdev suggested taking me to another property that was available which he believed would suit me better. He could not have been more correct. The apartment looked brilliant, within my budget and any question I had Sukhdev answered without hesitation with a very sound knowledge. I immediately wanted it and with a short trip back to the Greystone office I had signed same day. The initiative he took to take me to another place after listening to what I wanted really made me feel like a truly valued customer which you find less and less these days.
The aftercare from the entire Greystone Lettings team has been brilliant. Karla has been very patient with me with any questions I have had and Naomi gave me great recommendations about service providers and general care. All the team are easily approachable, friendly and always happy to help, they have made this experience for me a time of excitement rather than one of stress. There is no doubt in my mind that Greystone are the best letting agents in Birmingham.
Thanks for all your help guys :)"