As an independent lettings agency established in 2006, we want you to feel completely confident in all aspects of our service. As a result, we are registered and accredited with major schemes and bodies relating to the property rental industry. This provides our landlords and tenants with complete peace of mind.
The key benefit of dealing with Greystone Lettings is the friendly, flexible service supported by in-depth knowledge of the Birmingham property rental market.
We are accredited by The National Approved Letting Scheme. This is a Government backed scheme which confirms that we offer clearly defined levels of customer service. Our accreditation number is A2982.
We are also members of The Property Ombudsman Scheme (TPOS), which provides an independent service for dealing with disputes between registered agents and consumers relating to the letting of residential property in the UK. Greystone Lettings conforms fully to their Code of Practice.
We are full members of The Tenancy Deposit Scheme, administered by The Dispute Service (TDS). This ensures that all deposits taken are fully protected and are logged independently.
Greystone Lettings and Property Management Limited trading as Greystone Lettings is an Appointed Representative of Managing Agents Reference Assistance Services Limited, under reference 498581 which is authorised and regulated by the Financial Services Authority (FSA). See www.fsa.gov.uk/register for further detail